Review management built by an HVAC contractor, for HVAC contractors

Spot which techs your customers love. Reply to reviews from the truck. Turn happy customers into 5-star Google reviews on a QR code. From $29/mo — multi-location shops add more for $9/mo each.

No credit card. Setup takes 5 minutes.

TinyReviews dashboard showing 31 reviews, 5.0 rating, and AI insights for an HVAC contractor
"I built TinyReviews because managing my HVAC company's online reputation was basically becoming a full-time job. Reading every review, drafting replies, trying to remember which tech was on the call — at $300/mo for the alternatives, none of it felt worth it. So I made my own."
— Will Gilbrech, Co-Owner @ Franklin AC, Plumbing, & Electrical

The HVAC review problem, in three sentences

If you're nodding at any of these, TinyReviews was made for you.

Your competitors are responding faster than you

Google ranks businesses higher when they reply to reviews promptly. The 1-star you didn't see for 3 days just told every prospect that you don't pay attention. We email you within 30 seconds.

You don't know which techs drive 5-stars

"Brett was amazing." "Christian explained everything." You read these and forget. TinyReviews counts every mention by name and shows you the leaderboard. Use it for monthly bonuses.

Happy customers don't leave reviews unless you ask

Print a tinylink.biz/yourshop QR code on every receipt. Customers scan, land on your Google review form. Track click-throughs in the dashboard.

How HVAC shops actually use it

1

The owner gets the alert

Email lands within 30 seconds of any new review. Read it on your phone between service calls.

2

The office manager replies

Click "Generate Reply" for a starting draft based on what the customer wrote. They edit it however they want, hit Post. Reply lands on Google before the customer's home.

3

Friday: read the weekly summary

Email lands every Monday: "12 new reviews · 4.8 avg · Brett (3) and Lee (2) most mentioned · Top complaint: scheduling."

Real HVAC reviews. Real AI replies.

All from the dashboard, in seconds.

★★★★★ Google · 2d ago

Mary G.

"Brett and Padro did an excellent job on our new system install. Very courteous and professional."

AI-drafted reply

Mary, thank you so much! Brett and Padro will be glad to hear it. Welcome to the Franklin family — we're here whenever you need us.

★★☆☆☆ Google · 4d ago

Mark T.

"Showed up an hour late. The work was fine but they didn't call to let me know."

AI-drafted reply

Mark, you're right — that's a miss on our dispatch team and we should have called. I'd like to make it right; could you call the office and ask for me directly? — Will

★★★★★ Google · 1w ago

Linda P.

"Lee was so patient explaining everything. Honest pricing, no high-pressure sales tactics. Highly recommend."

AI-drafted reply

Linda, thank you! Honest pricing is what we work hard at, and Lee is one of our best at it. We appreciate the recommendation!

See full pricing →

Questions HVAC owners ask us

Will my techs see anything?

Only if you invite them. By default, the dashboard is for owners and office managers. You can give techs read-only access to the team-mentions view if you want to share leaderboards.

What if I have multiple service area listings?

The first Google Business Profile is $29/mo, each additional listing is just $9/mo. So a single shop with one listing is $29/mo; a 3-branch operation is $29 + $9 + $9 = $47/mo total. Multi-location shops get a multi-location dashboard view that aggregates everything.

How does the QR code thing work?

We generate a short URL (tinylink.biz/yourshop) that redirects to your Google "leave a review" page, plus a QR code PNG you can drop on receipts, business cards, and invoice paper. Click-throughs are tracked.

Can my office manager handle reviews instead of me?

Yes. Add them as an admin and they can reply on your behalf. You'll still get the weekly summary so you stay in the loop.

Can I get reviews back into my CRM (ServiceTitan, Housecall Pro, etc.)?

Direct integrations are on the roadmap. Today, you can use the weekly summary email or export reviews to CSV. Email support@tinyreviewsapp.com if you want a specific integration prioritized.

Built by an HVAC contractor. Priced for HVAC contractors.

14-day free trial. No credit card. See your reviews in 5 minutes.

Connect Google → start replying